Refund policy

Return & Refund Policy

Updated at: 01/01/2023


Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly
defined as:

  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Maxxim Paris that is responsible for your information under this Return & Refund Policy.
  • Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.
  • Service: refers to the service provided by Maxxim Paris as described in the relative terms (if available) and on this platform.
  • Website: Maxxim Paris site, which can be accessed via this URL: https://maxximparis.com
  • You: a person or entity that is registered with Maxxim Paris to use the Services.

 

Return & Refund Policy

At Maxxim Paris, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day return policy from the date of delivery.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with all original tags attached. We do not accept returns on customized or personalized items.

To initiate a return, please email our customer service team at info@maxximparis.com with your order number and the reason for your return. We will provide you with further instructions on how to proceed with your return.

Please note that return shipping fees are the responsibility of the customer and will be deducted from the final refund amount. Refunds will be processed within 5-7 business days of receiving the returned item.

If you have any further questions or concerns about our return policy, please don't hesitate to contact us."


Order cancellation

At Maxxim Paris, we understand that sometimes plans change. If you need to cancel your order, please contact us as soon as possible.

If your custom order has not yet manufactured, we will be able to cancel it and issue a full refund. If your order has already manufactured or shipped, we will be unable to cancel it but you can return the items for a refund once you receive them (please see our return policy for details).

If you have any questions or concerns about canceling an order, please don't hesitate to contact us on info@maxximparis.com.

 

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Maxxim Paris may have to limit the number of products available for purchase. Trust us, we're building them as fast as we can. Maxxim Paris reserves the right to change quantities, available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Maxxim Paris confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Maxxim Paris will cancel the order and refund your purchase price in full.

 

Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

 

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless
otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account or send us an email.

 

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.